Caterpillar, Inc. Electric Power Sr Digital Program Manager in Austin, Texas
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What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters, our solutions help our customers build a better world!
As an Electric Power (EP) Sr. Digital Program Manager you will be accountable for selling customers on the value of our solutions, collecting their requirements and ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the Program Manager is to manage the planning and execution of various project deliverables. The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall program plan (highlighting dependencies between various projects under the same program) and budget.
JOB PURPOSE: The Sr Digital Program Manager in Electric Power Digital and Technology team is critical to the team’s overall success. This role works with customers, business partners and dealers to grow customer loyalty by driving customer value through integrated connectivity solutions.
Job Duties/Responsibilities may include, but are not limited to:
Use knowledge of marketing and digital processes and business acumen to guide cross-functional teams in the execution of projects.
Manage multiple projects concurrently.
Demonstrate advanced knowledge of Caterpillar Inc.; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations.
Serve as the principal communicator with clients and internal stakeholders regarding project status.
Define program scope with program success indicators to reap benefits of the program within a defined timeframe.
Use Agile or Waterfall program management methodology as relevant to the program execution. Follow latest industry execution practices and processes (e.g, DevOps, Continuous Integration – Continuous Delivery) for highest velocity and innovation.
Prioritize program requirements working with Product Owner or other stakeholders.
Write communication plan and stakeholder management plan for the program. Develop stakeholder register, analyze positive and negative stakeholders, and manage the expectation of stakeholders across the program.
Provide regularly update to Business stakeholders and consumers of program deliverables.
Create and manage dependencies across all active projects. Collaborate across the program to leverage diverse thoughts and ideas.
Log and review program risks with stakeholders and take timely action to mitigate or eliminate risks.
Evaluate team members of the program organization and look to add required resources or train resources to improve IT skills for the benefit of the digital program.
Mentor project managers for success delivery of the program.
Create rough order of magnitude of program budget, track actuals, and do quarterly forecast of spend throughout the life of the program.
Radiate program status using a visual tool. Document all program related artifacts including lessons learned, on an easily accessible and shared environment.
Be an advocate of the digital program and market it for a successful adoption
A college or university bachelor’s degree in business, information technology, marketing, or engineering.
8+ years progressive job-related experience.
Top Candidates Will Also Have:
Background within the Electric Power Industry
Experience with electrical engineering
Experience with one line diagrams
Previous project management experience
Dealer facing experience, field rep experience or direct sales
Previous field commercial or product support experience (Prime Product Sales, Aftermarket, Service Tech Rep)
Demonstrated ability to sell technology, subscriptions, apps, or software directly to customers
Individuals trained in solutions selling, the Challenger Sales or SPIN selling
Communicate effectively with others in the work group, dealer personnel and customers.
Demonstrated the ability to work independently
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at ww w .caterpilla r .com/careers
Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
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