VMware DESAT Commercial Ops Leader in Austin, Texas

Director, DESAT Commercial Operations

Team and/or Business Summary

Reporting to the Global Operations Leader, Global Sales Acceleration Team, this role will support the DESAT (Dell, EMC Synergy Acceleration Team) to work on offerings we can leverage in the Commercial segment. You will serve as an advisor to IT, Field, and BU teams to guide the optimal experiences, resulting in revenue growth and routes to market reach. He/she will assure new offerings, IT projects and route to market programs deployments have required 360-degree organizational alignment and sustaining operational viability and governance.

Job Role & Responsibilities

  • Enabling routes to market and evangelize those RTMs contributions and needs internally.

  • Assessment of current partner programs and revenue flows and how those should evolve moving forward.

  • Aligning the Dell/EMC/Vmware partner engagement model, its requirements and enablement needs.

  • Integration and alignment with the BU teams’ approach via regular management reviews.

  • Optimization of cross-functional IT plus resources, tools and business intelligence.

  • Drive requirements for IT developed partner & internal facing tools or portals, quoting, ordering or payment processing. Includes strong BRD (Business Requirements Documentation), Process flows, and User Story development feeding into agile IT development projects.

  • Advance team members skills and visibility as SaaS Global Partner Ecosystem Subject Matter Experts for VMware.

Required Qualifications

  • 10+ years of operations/technology-based partner programs experience.

  • Validated ecosystem program management experience with SaaS software and multiple routes to market worldwide.

  • Proven track record of guiding development of quote to cash programs, entitlements and enablement into partner routes to market.

  • Ability to influence change and guide new initiatives that aligns with cross functional organization inside of VMware.

  • Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries.

  • Demonstrated expertise and success in the analysis, design, and automation of business processes.

  • The ability to operate effectively in a rapidly scaling, dynamic environment, be able to manage multiple stakeholders and groups simultaneously and have strong communications skills.

  • Excellent communication skills and tactful diplomacy.

Preferred Qualifications

  • Experience with systems including Salesforce.com, other CRM tools, and (Steelbrick/SFDC, Oracle, Apptus) tools.

  • BS Degree in Business Sciences; MBA is highly desirable

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.