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Robert Half International Help Desk Analyst I in Arlington, Texas

Description If supporting local and field users is among your skills, consider Robert Half Technology's opening for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Arlington, Texas area and is a long-term temporary-to-full-time opportunity.

What you get to do every single day

  • Provide IT support for operating systems, productivity software, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Identify recurring technical issues and propose solutions to address the root of the problems Requirements - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Demonstrated knowledge of user administration and bug fixing in a client server environment

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

  • Good understanding of IT support ticketing systems

  • Familiarity with basic networking concepts

  • Application support experience

  • Proficiency in PC skills

  • Expertise in PC Hardware

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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