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Conduent Business Analyst II (Healthcare Claims Software Systems) in Arlington, Texas

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Job Track Description:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.

  • Performs technical-based activities.

  • Contributes to and manages projects.

  • Uses deductive reasoning to solve problems and make recommendations.

  • Interfaces with and influences key stakeholders.

  • Leverages previous knowledge and expertise to achieve results.

  • Ability to complete work self-guided.

  • College or university degree required.

General Profile

  • Requires knowledge and experience in own field.

  • Will acquire higher-level knowledge and skills.

  • Develops an understanding of the company, processes, and customers.

  • Uses existing procedures to solve routine or standard problems.

  • Receives moderate guidance and direction from others.

Functional Knowledge

  • Requires expanded conceptual understanding of theories, practices, and procedures.

Business Expertise

  • Uses an understanding of key business drivers to accomplish work.


  • Impacts own team through the quality of the services or information provided.

  • Follows standardized procedures and practices to achieve objectives and meet deadlines.


  • No supervisory responsibilities.

  • Provides informal guidance to new team members.

Problem Solving

  • Uses existing procedures and technical experience to solve problems.

Interpersonal Skills

  • Exchanges complex information and ideas effectively.

Responsibility Statements

  • Facilitates working sessions between customers and IT teams to define business requirements.

  • Collects data from customers relating to systems and reports issues impacting service delivery.

  • Writes detailed business functional requirements documents.

  • Compiles cost assessment data for projects for supplier and vendor integration.

  • Recommends requirement changes or improvements.

  • Prepares business operations reports and develops recommendations.

  • Develops well-rounded knowledge of operating processes, user-based systems, and governing regulations.

  • Performs other duties as assigned.

  • Complies with all policies and standards.


  • Business Analyst with Healthcare claims sytems expereince is required.

  • SQL queries knowledge is required.

  • SQL Server or Access reporting database development is a plus.

  • HSP (Health Solutions Plus) software or similar claims software configuration experience is a plus.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form ( . You may also click here to access Conduent’s ADAAA Accommodation Policy ( .