Veterans Affairs, Veterans Health Administration Secretary (OA) in San Antonio, Texas

Job Overview

Job Overview

Vacancy Identification Number (VIN): 1977847

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

VA encourages persons with disabilities to apply. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitionsdocument.


Work Schedule: Monday-Friday, 7:30 am to 4:00 pm or 8 :00 am to 4:30 pm

Position Description Title/PD#: Secretary (OA), GS-0318-08 PD# 671-24-0

The Secretary (OA) position is located at the Audie L. Murphy Campus of the South Texas Veterans Health Care System (STVHCS), within the Office of the Director in San Antonio, Texas. You will serve as the Secretary to the Associate Director serving as receptionist for visitors and employees who enter the Executive Office. You will take minutes of meetings chaired by the Associate Director and provide clerical support for special investigations or studies conducted within STVHCS. Receives and screens telephone calls to the Executive office from the general public; representatives of news and information media; local, civic, state, and federal officials; other hospital officials; Veterans Affairs Committee officials; service organizations, congressional staff officials, etc. and refer to the Associate Director only those requiring their attention. You will make travel arrangements, secure necessary material, equipment, etc., for conferences and trainings. Receive and read incoming mail; review all outgoing correspondence, reports, minutes, etc., for proper format, correct grammatical content, spelling, proper enclosures, proper and complete coordination, and ensure content is in accordance with established policies. Use of standard dictionary, medical dictionary, thesaurus and other secretarial handbooks. On occasion, rewrites letters that are poorly composed before referring to appropriate staff member. You will be responsible for tracking status of funds, latest strength reports, policies to be revised or rescinded, file correspondence, reports, minutes, etc., in a timely manner with no backlog by the end of each week. Serve as liaison between the Associate Director and other services in terms of receiving, relaying, and passing information on non-technical issues and/or policy. Instructs and assist secretaries on preparation of correspondence, minutes, reports, and other procedural matters. You will serve as the primary back-up support to the Director's Secretary and Assistant Director's Secretary during their absence.

Supervisory Status


Promotion Potential


Travel Required
  • Not Required
Relocation Authorized
  • No
Who May Apply
This job is open to…

Only open to current permanent status South Texas Veterans Health Care System (STVHCS) Veteran Affairs and Canteen employees

Questions? This job is open to 2 groups.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Federal employees must meet time in grade requirements
  • Selective Service Registration is required for males born after 12/31/1959.
  • Typing Requirement: Must type at least 40 words per minute

To qualify for this position, applicants must meet all requirements by the closing date of this announcement Wednesday, August 16, 2017

Specialized Experience:

GS-08: Applicants must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of the duties, priorities, commitments, policies, and program goals of the Medical Center and services responsible to the Associate Director to perform non-routine assignments, such as advising other clerical staff on preparing correspondence, requirements for various reports, and interpreting new instructions and procedures; or locating and summarizing information from files and documents that requires recognizing which information is, or is not, relevant to the problem at hand. Correct grammar, spelling, grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence and reports; coordinating the work of an office; maintaining appointment calendars; scheduling appointments; serving as timekeeper; making travel arrangements; compiling data for reports; scheduling conferences and meetings; taking meeting minutes; operating a personal computer accurately and in a timely manner; knowledge of VA Central Office regulations and directives and STVHCS policies; and correct telephone etiqette.

There is no educational substitution for the GS-08 level.

Typing Proficiency: In addition to meeting the experience requirement, applicants for this position must show the skills of typing at least 40 words per minute with no more than three errors in a five minute time frame.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements:The work is primarily sedentary however some duties may require standing (1 hour), walking (1 hour), bending (1 hour), stooping, light lifting (under 15 pounds), light carrying (under 15 pounds), use of fingers, both hands required, hearing (aid permitted), depth perception, mental and emotional stability, and working closely with others. The incumbent must be mentally alert and possess manual dexterity.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-08 position you must have served 52 weeks at the GS-07 level.

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJobs Resource Center.


VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Other Information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information on about CTAP eligibility is on OPM's Career Transition Resources website.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-08-07 to 2017-08-16

Salary: $45,056 to $58,570 / per year

Pay scale & grade: GS 08

Series: 0318 Secretary

Appointment type: Agency Employees Only

Work schedule: Full Time

Job announcement number: VHA-671-17-IA-1977847

Control number: 472738800