Enterprise Holdings Part-time Greeter-San Antonio Airport in San Antonio, Texas

Overview:

Equal Opportunity Employer/Disability/Veterans

We are currently looking for a Part-time Greeter at the San Antonio Airport . The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This is a PART-TIME position (20-25 hours per week) that pays $9.50/hour. Apart from religious observations, must be able to work one of the following schedules:

Schedule 1: Saturday 8:00am – 4:00pm, Sunday 8:00am – 4:00pm, Monday 10:00am – 6:00pm

Schedule 2: Friday 10:00am – 6:00pm, Saturday 4:00pm – 12:00am, Sunday 4:00pm – 12:00am

Schedule 3:Tuesday 4:00pm-12:00am, Wednesday 5:00pm-1:00am, Thursday 5:00pm-1:00am

Responsibilities:

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome members to the facility when they exit the bus or arrive on the lot.

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist members with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hangtag information is completed correctly.

  • Maintain clean low mileage fleet mix requirements.

  • Maintain Emerald Aisle for cleanliness.

  • Thank member for their business.

  • Provide upgraded vehicles on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications:

  • Must be at least 18 years old

  • Minimum of 1 year experience handling customer service functions

  • Must have a valid driver's license with no more than 1 moving violations and/or at-fault accidents on driving record in the past 3 years

  • Must have been licensed to drive for a minimum of one year

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be willing to accept $9.50/hr

  • Must be willing to work at the San Antonio Airport location

  • Apart from religious observations, must be able to work one of the following schedules: Schedule 1: Saturday 8:00am – 4:00pm, Sunday 8:00am – 4:00pm, Monday 10:00am – 6:00pm Schedule 2: Friday 10:00am – 6:00pm, Saturday 4:00pm – 12:00am, Sunday 4:00pm – 12:00am Schedule 3:Tuesday 4:00pm-12:00am, Wednesday 5:00pm-1:00am, Thursday 5:00pm-1:00am

Job ID 2017-216141

Location US-TX-San Antonio

Category Customer Service/Support - Customer Service/Support

Airport / City San Antonio Intl Airport