University of Texas Health Science Center Medical Office Healthcare Receptionist-Associate in San Antonio, Texas
Provide a superior patient experience and outstanding department support through the consistent performance of a wide variety of clerical and administrative tasks in a healthcare environment.
Bilingual (English/Spanish) EMR Proficiency (Experience with Epic, Sunrise, and/or IDX highly desirable)
Under general supervision, provides office support with an emphasis on positive patient contact including scheduling appointments; performing registration and check-in/out functions; verifying insurance benefits and answering routine patient questions regarding eligibility, benefits, referrals, etc; and maintaining thorough and accurate records and databases.
Percentage Of Time 65
Assisting with appointment confirmations and managing missed appointments per department guidelines. Responsible for insuring timely follow-up and action on all in-basket messages and work queues associated with patient registration and routine discharge.
Percentage Of Time 15
Collects time of service payments, prepares deposits, and maintains and reconciles a daily cash box. Must adhere to strict cash management guidelines.
Percentage Of Time 15
Participates in department and institutional discussions and initiatives to improve satisfaction, productivity, and quality.
Percentage Of Time 5
We are an equal opportunity/affirmative action employer which includes protected veterans and individuals with disabilities.
Required Qualifications: High school diploma or GED.
Career Family: Clinical Programs & Services
Job Title: Medical Office Healthcare Receptionist-Associate
Work Location: MARC (8300 Floyd Curl Drive)
Benefits Eligible?: Yes
Work Schedule: Monday-Friday; 8:00am-5:00pm (may vary)
Number of hours per week: 40
Is this position required to drive a UT vehicle?: No
Combination of Relevant Education and Experience accepted: No
Requisition Number: 20162816
Type of Recruitment: Open Recruitment (open to UTHSCSA and non-UTHSCSA employees)
Security Sensitive Statement: All positions are security sensitive and will require criminal background checks.