Marriott Franchised Housekeeping Manager in Pflugerville, Texas


Thank you for your interest in this position. It is a job opportunity with one of Marriott International s franchisees.

Please apply via Email at: BRETT.SANDY@MARRIOTT.COM


Additional Information: This hotel is owned and operated by an independent franchisee, Harrell Hospitality. The franchisee controls all aspects of the hotel s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Purpose for the Position: To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms, laundry, public areas, department storage areas and work areas. Hold a high expectation for cleanliness, appearance, and organization.

Essential Responsibilities:

  • Supervises housekeeping and laundry staff: Hiring, terminating, performance evaluations, training and development.
  • Assists General Manager in the development of the annual budget, and monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, linen inventories and cleaning supplies.
  • Enforces policies and procedures.
  • Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted occupancy.
  • Maintains room quality based on hotel objectives.
  • Monitors and maintains level of cleanliness in rooms, storage areas,laundry, restrooms and public areas by inspecting quality and accuracy.
  • Compiles and reports accurate status of guest rooms to front desk.
  • Enforces standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of on loan equipment.
  • Maintains productivity and labor cost goals.
  • Conducts inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Ensure compliance will all health and safety issues.

Essential Requirements

  • Read and interpret business records and statistical reports.
  • Use mathematical skills to interpret financial information and prepare budgets.
  • Analyze and interpret established policies.
  • Understand the government regulations covering business operation.
  • Make business decisions based on productions reports and similar facts as well as on your own experience and personal opinions.
  • See differences in widths and lengths of lines such as those on graphs.
  • Deal with the general public, customers, employees, union and government officials with tact and courtesy.
  • Plan and organize the work of others.
  • Change activity frequently and cope with interruptions.
  • Speak and write clearly.
  • Accept full responsibility for managing an activity.

Environmental Conditions:

  • Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered ""inside"" if the worker spends approximately 75 percent or more of the time inside.

Math Skills:

  • Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference.
  • Apply fractions, percentages, ratio and proportion.

Language Skills:

  • Must have developed language skills to the point to be able to:
  • Write business letters, summaries and reports, using prescribed format, and conforming to all rules of punctuation, grammar, diction and style.
  • Fluent in English and Spanish language preferred

This company is an equal opportunity employer.


Job: Housekeeping & Laundry

Organization: Courtyard by Marriott

Location: TX-Pflugerville

Requisition ID: 17001KMT