Bosselman Diesel Shop Sales Associate (Part Time) in Brookshire, Texas
Diesel Shop Sales Associate (Part Time)
at the following location(s):
Boss Shop - Brookshire (Houston) Shop - Brookshire, TX
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Boss Shop Career Benefits
We want to keep our team happy and healthy. In addition to competitive wages, we are pleased to offer industry-leading benefits to our employees who rely on them. Our goal is to empower our team with the resources, incentives, and flexibility to enjoy success on the job and to live a healthy, balanced life.
Competitive Wages Employee Discounts 401(k) Employee Assistance Program Textbook Reimbursement Program ($250 per semester) PAID ASE testing with a $250 bonus for each one passed TOOL PROGRAM VACATION AFTER 6 months! Scholarships Advancement Opportunities Transfer Opportunities Critical Care Insurance Accidental Insurance Employee Discounts Flexible Schedules Electronic W-2 and Paystubs Paperless Payroll Holiday Pay A Fun Work Environment Community Support
Full-Time Positions Medical Insurance Vision Insurance Dental Insurance Flex Plan Voluntary Life Insurance Short-Term Disability Insurance Long-Term Disability Insurance Vacation Pay & Holiday Incentives
Part-Time Positions Medical Insurance Dental Insurance Vision Insurance Disability Insurance
This position is part time hours. Summary: The Sales Associate/Service Writer is responsible for greeting customers and determining if the shop can fulfill their requests or needs.
Essential Job Duties/Functions: • Greet customers in a prompt, friendly manner. • Obtain all purchase orders prior to finalizing repair order. • Obtain approval from customers/companies prior to writing repair orders, and when additional work is needed for current repairs or when estimates will be exceeded by more than 10% of the total. • Provide accurate estimates and wait times. • Identify work required and then write detailed description of work required. • Assign work to all technicians within the guidelines of Bosselman. • Maintain organizational control of work in progress and work waiting to be done. • Ensure replacement parts are essential for needed repairs. • Complete work orders by providing the necessary customer information, job description, labor, parts used, and any other additional notes. • Identify and prevent possible warranty situations through consultation of Senior Management and documentation on repair orders. • Document all disclaimers on repair orders to avoid warranty claims. • Report all unresolved customer complaints to Manager. • Ensure completed shop tickets are properly billed and collected after work is performed. • Develop communication with customers to identify their needs or concerns, and also to sell additional products and/or services. • Order all parts and supplies as directed by the Manager. • Maintain organization and cleanliness of the parts area. • Maintain all inventory part levels and inventory dollars as set forth by the Division Manager. • Control all aspects of parts and supplies (receiving, pricing, storing, etc.). • Responsible for National Account billing and receivables. • Ensure total customer satisfaction and the integrity of Bosselman. • Balance and organize shift paperwork in a timely manner. • Responsible for your cash register shortages. • Practice all company safety procedures to ensure a safe environment for employees and customers. • Reporting for work in a timely manner when scheduled.
Education and/or Experience (include certs or licenses needed): • Retail or guest service experience preferred. • Valid driver's license and insurable to drive, preferred.
Minimum Qualifications: • Must be able to maintain working knowledge of parts inventory. • Able to work the computer system efficiently. • Ability to read, write and perform math skills. • Must possess a positive, enthusiastic attitude. • Must be flexible with the ability to adapt to change when required. • Demonstrates excellent communication skills. • Must be able to work holidays, weekends, and any shift needed. • Must have reliable transportation and phone. • Must be able to communicate in English. – IF APPLICABLE • Able and willing to deliver friendly, courteous, and prompt customer service. • Able and willing to work cooperatively with other team members.