Apple System Engineer- Pre Sales, Education Division in Austin, Texas

System Engineer- Pre Sales, Education Division

Job Number: 113118359

Austin, Texas, United States

Posted: 11-Oct-2017

Weekly Hours: 40.00

Job Summary

This Systems Engineer (SE) position, reporting to the K12 Systems Engineer Manager, is responsible for proactively providing technical expertise to drive sales of Apple solutions into assigned accounts. The SE architects, validates, and assists in the selling of comprehensive hardware, software and services based Apple solutions. This position works with both the Education Sales account team and their customers, influencing technical, education and business decision makers in a pre-sales capacity. The SE should be able to articulate the competitive advantage of Apple solutions in Education. The SE must have a firm grasp of Apple's service and support offerings and drive their customers towards self sufficiency. To be successful, a good blend of sales, technical systems thinking, communications and organizational skills are required. Knowledge of K-12 education institutions and related issues is recommended.

Key Qualifications

  • Strong sales characteristics and skills, including: qualifying skills, overcoming objections and obstacles to a sale, and asking for the business

  • Experience selling complex solutions or projects

  • Strong knowledge of Apple and core technologies

  • Hands on knowledge of multiple operating systems including Windows, Mac OS and iOS is required.

  • Outstanding communication, presentation and organizational skills


Sales – The candidate must be driven to achieve a sales quota. Quickly and efficiently qualifying prospects to determine if there is a sales opportunity. Must be able to work with prospects/customers and the sales team to create, influence, shape and sell solutions that involve any and all current Apple and third party offerings. Must always have knowledge of where they are in the sales cycle and where they are in relation to their assigned goals.

Technical – Responsible for technical aspects of sales into assigned accounts. The candidate must be able to engage effectively in architectural and technical discussions with customer/prospect technical staff ranging from the CIO to a Campus Technical Coordinator. This experience is critical in being able to shape technical solutions in ‘real-time’ with prospects. Must possess the ability to assess customer's needs and strategically leverage Apple and third party subject matter expert resources to shorten the sales cycle. It will also be necessary to be able to accurately scope those solutions in the form of descriptions of services for engaging and quoting a comprehensive solution. Experience implementing Apple technologies into new or existing IP based networks (wired and wireless) will be key.

Communications – Strong verbal, written and presentation skills are required. A very high level of responsiveness and proactive communications with prospects, customers and the sales team. The ability to discuss the value of a comprehensive solution in is imperative. 


College Degree BS or BA

Additional Requirements